Shipping policy

Thank you for shopping with [Sastagla.com]. We are committed to delivering your order in a safe, timely, and reliable manner. Please review our shipping policy below for complete details.

1. Order Processing Time

  • Orders are processed on business days only (Monday–Saturday, excluding public holidays).

  • Orders placed after business hours may be processed the next business day.

You will receive a confirmation email once your order has been successfully placed.

2. Shipping Methods Available

We partner with trusted courier and logistics providers to deliver your orders safely.

Available shipping options may include:

  • Standard Shipping

  • Express Shipping (if available in your area)

  • Cash on Delivery (if applicable)

Shipping availability may vary depending on your delivery location.

3. Delivery Timeframes

Estimated delivery times:

  • Metro Cities: [2–4 BUSINESS DAYS]

  • Other Cities/Towns: [7–8 BUSINESS DAYS]

  • Remote Areas: May take additional time

Please note that delivery timelines are estimates and may vary due to courier operations or external factors.

4. Shipping Costs

Shipping charges are calculated at checkout.

  • Standard Shipping: [20]

  • Free Shipping: Available on orders above [1499] (if applicable)

Any applicable taxes or additional charges will be clearly displayed before payment.

5. Order Tracking

Once your order is shipped, you will receive:

  • A shipping confirmation email

  • A tracking number

  • A tracking link to monitor delivery status

If you do not receive tracking information within [PROCESSING TIME + 1 DAY], please contact us at [rawatshubham313@gmail.com].

6. Delivery Issues & Delays

While we strive for timely delivery, delays may occur due to:

  • Weather conditions

  • High order volumes

  • Courier service disruptions

  • Incorrect shipping details provided by the customer

Important:

  • Please ensure your address and contact number are accurate.

  • We are not responsible for failed deliveries due to incorrect information provided by the customer.

If your package is marked as delivered but not received, please contact us within 48 hours for assistance.

7. International Shipping (If Applicable)

We may offer international shipping to select countries.

  • International delivery time: [120 BUSINESS DAYS]

  • Shipping cost: Calculated at checkout

  • Customers are responsible for customs duties, taxes, or import charges (if applicable).

International delivery times may vary depending on customs clearance procedures.

8. Contact Us

If you have any questions regarding shipping, please contact:

[STORE NAME]
Email: [EMAIL ADDRESS]
Address: [BUSINESS ADDRESS]