Terms of service

Welcome to [Sastagla.com]. By accessing or using our website and services, you agree to be bound by the following Terms of Service. If you do not agree, please do not use our website.

1. Account Terms

  • You must provide accurate and complete information when creating an account or placing an order.

  • You are responsible for maintaining the confidentiality of your account and password.

  • You must be at least 18 years old or using the site under supervision of a parent or guardian.

  • We reserve the right to suspend or terminate accounts that violate these terms.

2. Pricing and Payment

  • All prices listed on [Sastagla,com] are in INR and inclusive/exclusive of taxes as stated.

  • We reserve the right to change prices at any time without notice.

  • Payments must be made through approved payment methods.

  • Orders will only be processed after successful payment confirmation.

  • In case of pricing errors, we may cancel the order and refund the amount paid.

3. Product Descriptions

We try to ensure all product details, images, and descriptions are accurate. However:

  • Colors may vary due to screen differences.

  • Minor variations may occur in products.

  • We do not guarantee that all product information is completely error-free.

If you have questions about a product, contact us at [rawatshubham313@gmail.com].

4. Order Acceptance

We reserve the right to refuse or cancel any order due to:

  • Product unavailability

  • Errors in pricing or product details

  • Suspected fraud or misuse

  • Incorrect customer information

If your order is cancelled after payment, a full refund will be issued.

5. Shipping and Delivery

Orders are processed within [ 7 BUSINESS DAYS] unless otherwise stated. Delivery times are estimates and may vary due to courier issues, weather, or other external factors.

We are not responsible for delays beyond our control or incorrect addresses provided by customers.

6. Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.
Customers must follow return instructions provided on our website.

Refunds will be processed to the original payment method within a reasonable timeframe after approval.

7. Prohibited Uses

You may not use our website for:

  • Illegal activities

  • Fraudulent transactions

  • Spreading malware or harmful code

  • Copying or misusing our content without permission

  • Harassing or abusing other users

Violation may result in termination of access and legal action.

8. Limitation of Liability

To the maximum extent permitted by law, [Sastagla.com] shall not be liable for any indirect, incidental, or consequential damages resulting from:

  • Use or inability to use our website

  • Product misuse

  • Delivery delays outside our control

Our total liability shall not exceed the amount paid by you for the product.

9. Governing Law

These Terms shall be governed by and interpreted according to the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts located in [Srinagar/Uttarakhand, INDIA].

10. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page and become effective immediately.

11. Contact Information

For questions regarding these Terms, please contact us:

[Sastagla.com]
Email: [rawatshubham313@gmail.com]